Items must be unused, unwashed, and in their original condition with all tags, labels, and packaging intact. Worn, altered, or cleaned items cannot be returned.

Email your Order ID and reason for return to our customer service. If the product is damaged or incorrect, please attach clear photos to help us process your request quickly. 

Once your return is received and approved, refunds are processed to your original payment method within 5–7 business days.

In cases where an item partially meets return criteria, such as minor damage or incomplete packaging, a partial refund may be offered at our discretion.

Yes, creating an account allows you to complete purchases, manage orders, and receive updates.

Keep your login details confidential and avoid sharing your credentials. Any activity under your account is your responsibility.

Immediately notify us via email so we can secure your account and prevent any misuse.

Yes, you can update personal details, addresses, and payment information through your account dashboard at any time.

We use your information to process orders, improve browsing experience, and ensure legal compliance. Personal data is never sold to third parties.

Yes, all payment details are encrypted and only accessible to authorized personnel required for transaction processing.

Only trusted service providers like payment gateways or courier partners receive necessary data for order fulfillment. They are bound to confidentiality.

Yes, you can manage cookies through browser settings or the cookie banner on our website, but disabling certain cookies may affect website functionality.