At Urbangritz, operated by Webwhisy World Private Limited, we are committed to providing a seamless and dependable shopping experience. In this document, “we,” “our,” and “us” refer to Webwhisy World Private Limited, while “you,” “your,” and “user” refer to our valued customers. This Shipping and Delivery Policy outlines how we process and deliver orders placed through our platform. By shopping with us, you agree to the terms described below.
We currently deliver to all serviceable pin codes across India, ensuring that our products reach customers throughout the country. At this time, we do not offer international shipping.
Orders are typically processed within 1 to 2 business days, excluding weekends and public holidays. After your order has been successfully processed, a confirmation email containing the details of your purchase will be sent to you.
Depending on your location and courier availability, orders are usually delivered within 3 to 8 business days. We strive to ensure that every package arrives promptly and in excellent condition.
If delivery cannot be completed due to reasons such as an incorrect or incomplete address, recipient unavailability, or refusal to accept the package, the order will be returned to our warehouse. Customers may request re-delivery after the package has been returned.
In the event that your order arrives damaged, please contact us within 48 hours of delivery and provide clear photographs for verification. If a shipment is lost during transit, we will initiate a replacement or refund once the matter is confirmed with our courier partner.
For any questions or concerns regarding shipping and delivery, you may reach out to us at:
webwhisyworldprivatelimited@gmail.com
We sincerely thank you for choosing Urbangritz and remain dedicated to making your shopping and delivery experience smooth, reliable, and enjoyable.